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Aug 27,  · Verizon Fios customer service number: () To speak to a person or live representative at Verizon for residential services help, press #, then 2. Verizon Customer Service Hours: Monday – Friday, 7 a.m.- 9 p.m.; Saturday – Sunday, 8 a.m p.m. local time. Call Verizon customer support for issues such as: Billing and paymentsMissing: operator.